FAQ
Where are my orders shipped from?
U.S. orders are shipped from our warehouse in the U.S. Canadian orders are shipped from our warehouse in Canada.
What is the diameter of each bowl?
The small, medium and large stainless steel bowls are 6, 10 and 11 inches respectively.
How deep is the bowl?
The bowl is 2.5 inches deep at its deepest section. Here is a breakdown of how much food our bowls can hold.
Small - Intended for cats and dogs between 5 - 20lbs, capable of holding less than 1 cup of kibble. (Cats, Shih Tzus, and similar breeds)
Medium - Intended for dogs between 20 - 55lbs, capable of holding 1 - 2.5 cups of kibble. (French Bulldogs and similar breeds)
Large - Intended for dogs between 55 - 100lbs, capable of holding 3 - 5 cups of kibble. (English Bulldogs and similar breeds)
Can I purchase the bowl and stand?
Yes! Take advantage of our bundle package - and get both the bowl and stand for a great price!
What is your return policy?
Life happens, but we’ve got your back. If your bowl does not deliver the desired results after two weeks, you have 30 days to return it to us for a full refund (minus the cost of shipping).
Please note that results may not be instant, and your dog may need to learn to adjust how they eat with the new bowl. We encourage you to give your pet at least 2 weeks to adjust to the new bowl.
How does the bowl fit on the stand?
For small and medium bowls, place the stand on the floor, with the larger ring on the bottom. The bowl would then sit on top, with the ridge on the opening of the stand.
For large bowls, place the stand on the floor, with the smaller ring on the bottom. The bowl would then sit on top, with the ridge at the opening of the stand.
If it's not fitting properly, try flipping the stand.
Very rarely, there will be a bowl that doesn't fit on the stand properly. If this is the case, try pinching the opening in the stand when placing the bowl on the stand. This may take a few tries but eventually will take the form of the bowl.